Forum Discussion

Dave C.49's avatar
Dave C.49
Explorer | Level 3
9 months ago

Stuck on "Starting": Migration of files that never were uploaded to DB, so can't do a reinstall

the major reinstall only works if you know all the files are already in dropbox. For me, I have files that never made it to dropbox online and I can't recount every file that was created. as i am upgrading from an old MAC iOS that went dormant when dropbox moved on. How do we do a complete virgin reinstall and sync the files that missed the boat and are still in the dropbox file structure? A reinstall of dropbox does not work and again I can not use the terminal to delete the dropbox folders.

desktop
Mac

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Dave C.49 thanks for posting here!

    I can see that my colleague, Walter already replied on another thread that you posted there.

    Reply back to him, and we'll be happy to drive deeper into this.

    Thanks a bunch!

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