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Forum Discussion
Cobie van Gils
3 years agoHelpful | Level 6
Switching account in Windows app
I am using Windows Dropbox app with two different Dropbox accounts. I am used to switching from one account to the other by signing out in the account tab of the settings. Then, are a while, the Dro...
- 3 years ago
Здравко
Thanks for your information about this.
And now I have found the pitfall as well!
In the browser session, when logging in to Dropbox, the "Remember Me" checkbox was active. This seemed to keep the account logged in even after closing all applicaions and browsers.
After un-checking this box, everything works again as it used to be.
Thanks again for your help!
Cobie van Gils
3 years agoHelpful | Level 6
Hello Nancy,
I've made the two screenshots you've asked for. The Dropbox installation is in Dutch, hopefully that won't be a problem?Login screen that appears after signing outAfter hitting "Aanmelden bij Dropbox" I am automatically logged in again with same account
Здравко
3 years agoLegendary | Level 20
Cobie van Gils, 🤔 as can be seen in the browser view on background you have never logged out of Dropbox. Most probably you keep logged in the account you don't want to use. Did you try log out in advance? 🧐
- Cobie van Gils3 years agoHelpful | Level 6
Hello Здравко
You've put me on the right track!
I seem te stay logged in in de Web connection after hitting the Sign-out button in the App.I'm pretty much sure this wasn't the case some time ago (couple of months). Then it was sufficient to just sign-out in the app to be able to connect to a different account.
Perhaps things have changed in an update?
Anyway, I can move on! Thanks for your help.- Здравко3 years agoLegendary | Level 20
Cobie van Gils wrote:...
I'm pretty much sure this wasn't the case some time ago (couple of months). Then it was sufficient to just sign-out in the app to be able to connect to a different account.
Perhaps things have changed in an update?
...I have no idea if/what changed recently (might be something), but there are many things that are slangs and widely used despite of often far incorrect. At present, applications almost never get sign/log-in (almost - just not to say absolutely never). Such a practice was used many years ago (previous century) and since current century beginning step by step becomes deprecated and replaced by more modern authentication practices. In spite not used, many applications continue to label "Sign in" or "Login". Dropbox is relatively "young" and as far as I know the official Dropbox application has never used actual sign/log-in in fact. Some of the labels are still correct (i.e. "Link"), but step by step are moving... back. Anyway whenever you read somewhere "Sign in" or "Login", you can "read" them as "Link". In the same way "Sing out" or "Logout" have to be read as "Unlink". Applications (not only Dropbox) are link to (or unlink from) particular account, not something else. Of course, you have to be logged in the particular account so the link be possible. If you're not logged in yet (at the moment of linking try), you will be invited to do it. This Login can happen in embedded web view or external (system default) browser. Those steps happen consecutively and sometimes (when automated link after sign in) left impression that they are a single step (something incorrect). This can lead to confusions, like the yours, and I have no idea why Dropbox still uses this archaism. By the way, Dropbox staff falls in this same "trap" too. 😁
In short - Link and Sign/Log-in are different things and shouldn't be messed (even when used by mistake - something very popular 🤷 unfortunately).
Hope this sheds some more light.
- Cobie van Gils3 years agoHelpful | Level 6
Здравко
Thanks for your information about this.
And now I have found the pitfall as well!
In the browser session, when logging in to Dropbox, the "Remember Me" checkbox was active. This seemed to keep the account logged in even after closing all applicaions and browsers.
After un-checking this box, everything works again as it used to be.
Thanks again for your help!
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