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Bill C.42's avatar
Bill C.42
Explorer | Level 4
3 years ago

Sync'd files not being removed from Source after deleting them on the destination.

I have been testing my dropbox syncing results.  Last night I sync'd 8 GB of files (8 files total) from one pc (source) to another (destination).   The next morning (today) after making sure they wer...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Please could you attach a screenshot showing your files on the destination PC (where a file was deleted), and the files as they appear on the website in the same location, showing the file not being deleted from there.

Bill C.42's avatar
Bill C.42
Explorer | Level 4
3 years ago

Top= Destination with Law & Order File deleted

Destination shows missing law&order fileSource still showing L&O fileWebsite still showing L&O fileHere are Destination, Source then Website. L&O file removed from destination, still shows everwhere else.  This happens with every file deleted from the destination.  This seems like a very basic function of the app I don't quite understand why there's no way to troubleshoot this.   Both Machines are windows 10, current build.  Since the files are not ever being removed from the source or web till I manually remove them from the source its like its never checking to see if the folder is in sync.  Ever.   Many reboots of the both pcs.  -Bill 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi Bill C.42 

     

    Have you tried a reinstall of Dropbox on the source computer? It sounds like your data base is corrupt

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