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Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files...
Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way. I thank the staff for their help!
Also, I tested to make sure this was not just a problem with one particular file. No files are syncing from other devices without logging out and in or else after clearing the cache. Furthermore, and stranger, after clearing the cache, a file can be updated multiple times from other devices and will still sync correctly the first time it is opened in the Android app, but then it will not sync again until the cache is cleared again.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorI see, thanks for the additional information PDub81
Would it be OK if we reached out via email to have a further look internally?
Yes, thank you.
Hi. Did this issue (of not syncing properly to an android phone) get resolved? I've been having exactly the same issue for about 10 days now, precisely as you describe it, and it's driving me nuts! I have logged a call and been corresponding with a very helpful member of Dropbox Support staff, but we have not worked it out yet. I just saw your posts today, and your description of the cache was very helpful, I tried that and have got the exact same behaviour as you. Please share your findings if you have solved it, thank you!
