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PDub81's avatar
PDub81
Collaborator | Level 9
2 years ago
Solved

Syncing error with the Dropbox mobile app on Android

Hello, for several days I'm experience a syncing error with the Android app.  Anything updated from the Android device appears on other connected devices, but not the other way around.  Updated files...
Mobile
sync
  • PDub81's avatar
    PDub81
    2 years ago

    Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way.  I thank the staff for their help!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Is this occurring when editing the file on either end, or just from one device to another?

PDub81's avatar
PDub81
Collaborator | Level 9
10 months ago

I have only noticed it when opening the file on my phone, but I don't make changes if I notice it hasn't been updated.  Does that make sense?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    If you edit the file on the phone, does it reflect the change on the Dropbox site?

    Do you see any changes on the events page?

    • PDub81's avatar
      PDub81
      Collaborator | Level 9
      10 months ago

      Yes, but everything is currently in sync.  I'll try again when it's not.

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