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PDub81's avatar
PDub81
Collaborator | Level 9
2 years ago
Solved

Syncing error with the Dropbox mobile app on Android

Hello, for several days I'm experience a syncing error with the Android app.  Anything updated from the Android device appears on other connected devices, but not the other way around.  Updated files...
Mobile
sync
  • PDub81's avatar
    PDub81
    2 years ago

    Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way.  I thank the staff for their help!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Does this occur when you edit a text file regardless of the location in your Dropbox account?

PDub81's avatar
PDub81
Collaborator | Level 9
10 months ago

I don't know.  I've only noticed it with a single file in the main folder, not a subfolder.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Could you try testing it with a file in a private, unshared, subfolder to see if you get the same behavior? What is the name of the file, and does it occur on any file?

    Are you certain that this file isn't being accessed by any programs on your computer or any other apps or services that could be connected to Dropbox?

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