Forum Discussion

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hi eferrariph,

 

Thanks for reaching out. 

It sounds like you are experiencing an issue with missing system icons. 
 
Can we try the following:

-click on the Apple logo in the top left corner.
-then we select Force Quit.
-select Finder and relaunch.


Has this helped? 

eferrariph's avatar
eferrariph
Explorer | Level 3
2 years ago

nope 😞

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi eferrariph,

     

    Is it ok to contact you through the email connected to this account?  

    • eferrariph's avatar
      eferrariph
      Explorer | Level 3
      2 years ago

      Sure... thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi eferrariph, before we go any further, could we check the exact version of Mac OS you're running, and the Dropbox desktop application?

         

        Could you also click the Dropbox icon in the menu bar and let us know the current status on the bottom left?

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