Forum Discussion

eferrariph's avatar
eferrariph
Explorer | Level 3
2 years ago

Sure... thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi eferrariph, before we go any further, could we check the exact version of Mac OS you're running, and the Dropbox desktop application?

 

Could you also click the Dropbox icon in the menu bar and let us know the current status on the bottom left?

  • amaury_b's avatar
    amaury_b
    New member | Level 2
    2 years ago

    I have the same problem. There is no sync icons on my folder. are missing on Sequoia 15.1, and the version of Dropbox is v211.4.6008. 

    I already restarted finder, and restart Dropbox application, and restarted computer... Does not work...

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey amaury_b, sorry to hear about that! 

       

      Could you confirm the location of the Dropbox folder on your machine? Also, when did this start happening on your end?

       

      A screenshot showing the Dropbox folder without any sync icons would also help.

       

      This will help me to assist further!

      • amaury_b's avatar
        amaury_b
        New member | Level 2
        2 years ago

        When did it start : I'm a new user (I used to use Dropbox before)

        The screenshot and location :

         

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