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TBat's avatar
TBat
Explorer | Level 4
4 years ago
Solved

System Tray Window shrinks every time I open it

This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's s...
desktop
Dropbox Plus
windows
  • Hannah's avatar
    Hannah
    3 years ago

     Hi Darryl!

     

    We've addressed those issues in our recent Beta Builds, and we anticipate that it will function smoothly in the next stable version (expected in the upcoming week). 

     

    Let us know if you can still spot this issue after upgrading it. 

     

    Thanks.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey TBat, sorry to jump in  here, but can you clarify your computer's exact OS version?

 

Have you updated it recently or did you install any 3rd party apps perhaps? 

 

 

TBat's avatar
TBat
Explorer | Level 4
4 years ago

Walter Windows 10.0.15063 (Version 1703). I'm using this version because later Windows Updates have interfered with apps I need for work.

I haven't installed any 3rd party apps recently. For years I've had a few apps that modify the screen layout (Fences, 7 Taskbar Tweaker, TaskbarX) but none of them have ever has this effect, and to my knowledge they haven't been updated recently either.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Sorry for the delay here, TBat!

     

    Would you mind disabling these third party apps, one by one, to see if that helps at all?

     

    Since these are apps that affect the layout/organization of normal Windows functions, they could be contributing to the issue.

    • darrylschick's avatar
      darrylschick
      Collaborator | Level 9
      3 years ago

      I am having this same problem using Windows 11 on a Dell XPS 2022 model desktop.  Is there a solution yet?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        HI darrylschick, this issue was last reported in August 2022, and should've been resolved. Are you using a zoomed in desktop or DPI settings?

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