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Forum Discussion

Paul C.32's avatar
Paul C.32
Helpful | Level 6
2 years ago

The app re-indexes all files after each restart on Mac.

Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minute...
desktop
Mac
sync
Jack D-77's avatar
Jack D-77
New member | Level 2
6 months ago

I just upgraded to a Mac Studio M3 ultra, running Sequoia 15.5. My Dropbox folder is located on an external drive as well, running v227.4.4774. It takes over 8 hours to re-index all my files after a computer shut down. 

As I work directly from dropbox folder, this makes me feel very apprehensive about beginning to work on my files. As it's indexing, would there be a conflict between the live changes I make to the file while dropbox is re-indexing all my files? I have shared folders with other colleagues (they own the shared folder) - could this potentially alter their original files as well? 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey Jack D-77​ - thanks for flagging this with us. I've just followed up via email to have a further look internally with account and device specific information, so please take a look at your inbox and we'll take it from there. 

    While we're at it, I'm sorry for the late response here, but are you still having issues with this too craigsfowler​?

    • craigsfowler's avatar
      craigsfowler
      Helpful | Level 5
      6 months ago

      Thanks for asking ... This issue has mitigated somewhat for me.  I've made many dropbox folders cloud only and also upgraded to MacOs Sequoia 15.5 .  I still see re-indexing after reboot but, at most, for about 15 minutes.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 months ago

        I see, thanks for keeping me in the loop on this craigsfowler​ - much appreciated.

        If this becomes too much of an issue in the future, please feel free to reach out and we'll take it from there.

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