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The app seems to be crashing on macOS Tahoe 26.4 (Beta 1)
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853
Question or Issue Dropbox is c...
Hi LynnDbx
I know... This was related to an issue with HFS+ drives in beta 2 becoming readonly. This is already fixed in the beta released right after the buggy one.
I just upgraded again to the latest beta (25E5223i).... The dropbox issue still exists
And also: My dropbox folder is on the default folder, not on an external drive
- Neal
Community Manager
Hi sspilleman,
I just spoke with LynnDbx and we were wondering if you could try doing an advanced reinstall?
It's possible that your permissions for your Dropbox folder got messed up and doing an advanced reinstall may help.
Sorry Neal , don't have to time, and I also don't think you want to ask all macOS users to do the same after 26.4 hits GA.
Just shared the latest logs with LynnDbx in another thread, but will copy here as well
bn.BUILD_KEY: Dropbox bn.VERSION: 244.3.6525 bn.constants.WINDOWS_SHELL_EXT_VERSION: 90 bn.is_frozen: True pid: 1460 ppid: 1 uid: 501 euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/sander' appdata: '/Users/sander/.dropbox/instance3' real_path='/Users/sander/.dropbox/instance3' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Volumes/Data/.CloudStorage/Data/Dropbox' real_path='/Volumes/Data/.CloudStorage/Data/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100775 uid=501 gid=20 parent mode=0o40775 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/v5/1fn_t3055sd904vr0bg75ts40000gn/T' real_path='/private/var/folders/v5/1fn_t3055sd904vr0bg75ts40000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/fs_api/lifecycle.py", line 238, in client File "desktop/dropbox/fs_api/lifecycle.py", line 297, in _create_thin_client File "desktop/dropbox/fs_api/fs_api_adapter.py", line 54, in __init__ File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__ fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 1108, in wrapper File "desktop/dropbox/client/main.py", line 8876, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 338, in _wrapped File "desktop/dropbox/client/main.py", line 8157, in _init_components_for_account File "desktop/dropbox/client/main.py", line 8065, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 237, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 264, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 330, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 260, in __init__ File "../mac_arm64_dropbox_virtual_env/lib/python3.11/functools.py", line 1001, in __get__ File "desktop/dropbox/fs_api/lifecycle.py", line 267, in client dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied"
