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Forum Discussion
sspilleman
1 month agoHelpful | Level 6
The app seems to be crashing on macOS Tahoe 26.4 (Beta 1)
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853
Question or Issue Dropbox is c...
LynnDbx
Dropbox Engineer
16 days agoThanks for sharing that. That output confirms that the directory permissions are not the problem that we're running into. Everything there looks fine.
As long as the Dropbox app is running with your permissions, it should be able to access that folder. Based on that there's two potential things happening to cause this PermissionDenied issue:
- Either your Dropbox app is not running with user permissions (seems unlikely to have changed with a macOS version update)
- Or as part of the macOS 26.4 update, Apple has restricted which programs can access the ".CloudStorage" directory. This seems much more likely and would explain why this started happening with the macOS version update.
Did you explicitly move your Dropbox folder into this ".CloudStorage" directory at some point, or was it put there by an automatic process that you're using? Would you be open to using a different location for your Dropbox folder to rule out this issue?
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