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The Dropbox app won't launch on my PC
Hello. The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
I had the same problem and didnât really want to have to re-install.
âOpen Dropbox upon startupâ was enabled but it wouldnât start unless I opened it manually however I did fix it without having to re-install:
- I turned off âOpen Dropbox upon startupâ in preferences.
- Shut down the computer.
- Restarted the computer and turned âOpen Dropbox upon startupâ back on.
- Shut down and restarted the computer and it launched like it should without me having to do it manually.
- Shut down and restarted a couple more times and it has launched every time.
Hello,
here is the version information you requested in attached screenshots.
Regarding your questions, I turned off my computer and restarted it.
As for Antivirus, I run Avast, but disabled it when I was trying to troubleshoot this problem.
Finally, from the Dropbox folder on the C drive, I ran the troubleshooter. No change.
I hope this helps.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, Bob4244! Hope itâs OK to jump in.
Can you please click on the small Dropbox icon in your system tray, and let me know whatâs the current syncing status it shows?
Are you having any issues when clicking there?
If not, do you mean that you're having trouble opening the local Dropbox folder by clicking on the shortcut that's located at the sidebar of your File Explorer?
Hi Bob4244,
I no longer have the icon that stopped working. I uninstalled the program when I was having trouble. When I went to reinstall it, the app was no longer available in the Microsoft Store (don't know why).
It doesn't really matter because when I click on the properties of the icon I am using now it shows that it is in the System Tray. Everything seems to be syncing as it did before. When I add a new item it shows on my laptop, Android phone and Ipad. So, my problem seems to be solved. At least I hope so!
