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Solved
The Dropbox app won't launch on my PC
Hello. The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
I had the same problem and didn’t really want to have to re-install.
‘Open Dropbox upon startup’ was enabled but it wouldn’t start unless I opened it manually however I did fix it without having to re-install:
- I turned off ‘Open Dropbox upon startup’ in preferences.
- Shut down the computer.
- Restarted the computer and turned ‘Open Dropbox upon startup’ back on.
- Shut down and restarted the computer and it launched like it should without me having to do it manually.
- Shut down and restarted a couple more times and it has launched every time.
I have discovered the same problem on my laptop. The app was working a while ago but now does not open. I have uninstalled and reinstalled the app.
- Nancy
Dropbox Community Moderator
Hey SandraSim! What’s your Dropbox app’s syncing status and app version?
Do you mean that you can no longer see the Dropbox icon in your system tray/menu bar?
- I have the app on my desktop and when you click on it it does not open Dropbox nothing happens.
- Nancy
I see. If you right click on the Dropbox icon instead, do you see any options then? If yes, feel free to send me a screenshot.
Other than that, have you restarted your computer since the issue occurred?
