We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
9elfer
6 months agoExplorer | Level 3
The Dropbox desktop app doesn't install correctly on Sequoia 15.5
I have just bought a new Mac Book Air and running Sequoia 15.5. I have used dropbox since it started, and never had an issue. However I simply cannot get Dropbox to install properly in Sequoia 15.5. ...
Hannah
Dropbox Community Moderator
6 months agoHey 9elfer, thanks for the update and sorry to see that you're having issues with the Dropbox desktop app.
Did you try the advanced reinstall steps Walter suggested in his reply above?
9elfer
6 months agoExplorer | Level 3
Yes I tried that, it didn't work and I shared the error message above.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!