Forum Discussion

jgoshawk's avatar
jgoshawk
Explorer | Level 4
2 years ago

The Dropbox desktop app is stuck on starting on Mac OS

I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the ...
desktop
Install
Mac
Setting up the apps
sherlockaudio's avatar
sherlockaudio
New member | Level 2
2 years ago

I have exactly the same situation/symptoms. It has been going on for a couple of months now. I could not even log into Dropbox through a browser until I figured out that I needed to deactivate my VPN and turn off all anti-virus features in my browser, which is frustrating because to use a secure file sharing service I had to lessen my overall security. So now I can log into Dropbox via a browser but even with the VPN deactivated and all anti-virus turned off, I still can't get the Desktop app to work.

 

jgoshawk's avatar
jgoshawk
Explorer | Level 4
2 years ago

Well, it's comforting to know others have the same problems. BTW, it's been happening with me for many months. I ignored DB entirely for quite a while, but now I need it again. Hoped a new computer would solve the issue, but no. It's not the machine, or the OS, or the network. Putting my hopes on the genius of DB engineers. Yup.

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