Forum Discussion

jgoshawk's avatar
jgoshawk
Explorer | Level 4
2 years ago

The Dropbox desktop app is stuck on starting on Mac OS

I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the ...
desktop
Install
Mac
Setting up the apps
jgoshawk's avatar
jgoshawk
Explorer | Level 4
2 years ago

Sorry to say, Dropbox can't fix it. Support says the solution is to install the beta version of OS 15.1. Maybe they're right, maybe not, but I won't play this game. Beta versions are notoriously unstable; they're called beta for a reason.

 

I run a complex suite of high-demand software and I can't afford the risk that a beta version of OS will mess with my workflow. So for the time being, I'll use work-arounds with my DB folders and forget about the app. Disappointed, yes.  

cloudres's avatar
cloudres
Experienced | Level 12
2 years ago

The existence of a beta is encouraging. It's ridiculous to ask us users to test it, though.

  • jgoshawk's avatar
    jgoshawk
    Explorer | Level 4
    2 years ago

    So 15.1 is out of beta. Just installed it this morning, and surprise surprise, Dropbox app still doesn't work. You'd think this would be a priority for them.

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