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Forum Discussion

squirblej's avatar
squirblej
Helpful | Level 5
11 months ago
Solved

The Dropbox folder does not appear in Locations on my Mac.

Hello: I am updated to the latest version of Dropbox with File Provider  Dropbox works flawlessly when I find the Finder folder using the menu bar icon I can also find the Dropbox folder in ~...
desktop
Mac
  • Jay's avatar
    Jay
    11 months ago

    Hi squirblej, thanks for the images. Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by clicking this link?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey squirblej, I hope you're doing well!

Would you mind trying out the steps provided in this thread as an accepted solution? If this doesn't work for you, let me know.

I'll be waiting for your update!

squirblej's avatar
squirblej
Helpful | Level 5
11 months ago

Hi Megan - it's already checked. I have tried unchecking it, rebooting, checking it, rebooting - no change. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey squirblej! Sorry for jumping in. 

    Can you please go ahead and send me a screenshot of what you see in your Finder perhaps? Feel free to hide first anything that you don’t want to be publicly visible. 

    I’d also like a screenshot of what you see under your Sync tab here.

    It’d be great to have a visual and see what could be the next possible approach.

    • squirblej's avatar
      squirblej
      Helpful | Level 5
      11 months ago

      Hi Nancy - thanks for replying. Finder and Sync tab screenshots attached.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hi squirblej, thanks for the images. Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by clicking this link?

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