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Mark Shreds's avatar
Mark Shreds
New member | Level 2
7 months ago

The Dropbox folder on my business user profile is missing the Dropbox icon (top right corner)

I just moved to a new MACbook Air.  Latest OS system.  I keep 2 profile on the computer; one for business and one for personal.  I use the same Dropbox account for both purposes.  I added the account...
desktop
Mac
Mark Shreds's avatar
Mark Shreds
New member | Level 2
7 months ago

Hannah,,  That makes no sense. I see the See the above photos.  The Dropbox Icon is available on one account on my MacBook but not the other oaccount on the same computer.  Can you please explain?

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi again, Mark!

What Megan mentioned, refers to Dropbox on File Provider specifically.

Basically, if you're using the File Provider version of the Dropbox app, the icon isn't supported.

But if your other account is linked to the non-File Provider version of the app, then the icon is supported.

Let me know if you have other questions.

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