Forum Discussion

mcboanova's avatar
mcboanova
New member | Level 2
7 months ago

The Dropbox menu shows under a different Dropbox path on my Mac, and not the one shown under "Sync".

Hey! My dropbox files of a new account are located in the following: And if i right-click on files, it doesnt show dropbox sharing menu (i've already check finder extensions). Thing i...
desktop
Mac
mcboanova's avatar
mcboanova
New member | Level 2
7 months ago

It's the correct one.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Thanks for the update, mcboanova.

Basically, in this case what you can do is:

  1. Sign out of the Dropbox app
  2. Delete/uninstall the app and reboot your machine
  3. Check your files online to ensure that everything you want to keep, including updates, is backed up. If not, it might be best to keep a copy of the files you have locally
  4. Remove both Dropbox folders, if you don't need them
  5. Re-install the Dropbox app and have everything sync anew

 

Let me know how that goes.

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