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PDub81's avatar
PDub81
Collaborator | Level 9
4 months ago

The Dropbox mobile app is crashing after a recent Android update

Application Affected Dropbox for Android Device Moto g 5G Operating System/Browser (if using the web) Android 15 Dropbox App Version (if using the app) 436.2.2 Question or Issue ...
Android
Mobile
PDub81's avatar
PDub81
Collaborator | Level 9
4 months ago

Thank you.  I uninstalled and reinstalled the app.  The first couple of attempts editing the text file cause the app to freeze up, but the third time was the charm.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    We're happy to hear you're back up and running and thanks for keeping us in the loop too PDub81 

    Let us know if anything else comes up!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there PDub81​  and welcome back to the Dropbox Community. It's great to have you here.  I’m really glad to hear the app is working again after the update and thank you for coming back to let us know. That kind of follow-up is always appreciated!

    Since you’re using Dropbox on Android, I’d love to hear more about how you use the app and what you typically use Dropbox for. It’s always great to learn how people are getting the most out of it on mobile.

    Looking forward to your reply,

    T😸 (Dropbox Community Manager)

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