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The Dropbox mobile app is filling up my iPhone storage
I have had a Dropbox Plus account for several years. I have the latest version of the Dropbox app (460.2.2) installed on my iPhone with iOS 18.7.1. When I was unable to upgrade to the latest iOS ve...
Reinstalling the Dropbox app freed up just enough space for me to update iOS to version 26.3. In the Dropbox app, the folders "Camera Uploads" and "Mobile Uploads" are empty. In the Dropbox app, 'Camera uploads' is off, 'Manage offline files' reports 0 files, and 'Recover deleted files' reports no deleted files. The Dropbox app cache and search history are both clear. All of the folders are only available online.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Penisoo, let me jump in here!
Allow me to add that based on the info you provided earlier it looks like you're commenting on your files locally within your Camera roll, not within the Dropbox app. Comments won't transfer from your camera roll to Dropbox.
You'd need to upload your files to Dropbox, then open the file you want to comment on. Click this icon 
(comments) in the bottom left and add a comment to an area in the file, or a precise point in the file.
Also, I'd like for you to open your iPhone's settings, then Storage and locate Dropbox there. How much space does the app occupy? Can you send me a screenshot of that, along with a couple of screenshots demonstrating the Photos folders in your Camera roll that you mentioned they take up space both locally and inside the Dropbox app? I'd like to have a visual of this too.
Comments issue: Since I add the comment at the time of taking the photo, waiting until I've stored the photo in Dropbox and then adding the comment in the Dropbox app is a no-go. The comments made via the Apple Photos app should be stored in Dropbox with the rest of the metadata. Until that time, I'll use a different mechanism for backing up and storing those photos.
Dropbox storage: the Apple Photos app albums are not in Dropbox; the issue is that when I "move" a photo (or video) from the Apple Photos storage space to a specific folder in Dropbox, even though all of the folders in the Dropbox app on my iPhone are online only, after the move, and after confirming completed upload and empty cache, the photo is consuming Dropbox storage space on my iPhone as well as in the Dropbox cloud and deleting the file from Dropbox storage on my iPhone also deletes it from the Dropbox cloud. The only way to empty the Dropbox data storage space on my iPhone but not in the Dropbox cloud is to delete and then reinstall the Dropbox app on my iPhone.
Note that the online-only function works as expected on my Windows 10 laptop: in the Dropbox app on my laptop I marked all but one folder as online only. Then I moved a file from a non-Dropbox folder to an online folder and voila, the laptop view of the file in the Dropbox folder is an Internet shortcut while the Dropbox browser (online) view of the file has the correct metadata. Files in the offline folder consume an equal amount of space on my laptop and on the Dropbox cloud.
