Forum Discussion

Birsay1's avatar
Birsay1
Helpful | Level 6
2 years ago

The Dropbox right-click options are gone from my Mac's Finder.

My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). I thought one used to be able to right click i...
desktop
Mac
sync
Birsay1's avatar
Birsay1
Helpful | Level 6
10 months ago

I do also have OneDrive on my computer. Its icons appear in the Finder and function fine. A cloud icon with a down arrow appears on each folder, for example, and I can download all of the files by clicking on the icon.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

And where your is your Dropbox folder located per the app's preferences under the Sync tab Birsay1? 

Also, does the issue persist if you temporarily close One Drive and/or any other 3rd party apps that might be monitoring, syncing or backing up your files? 

  • Birsay1's avatar
    Birsay1
    Helpful | Level 6
    10 months ago

    WalterIs this what you were looking for? (Sorry, I just posted, not a direct reply.)

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hi again, Birsay1! Just to make sure I haven’t misunderstood something, the Word document you mention above, are you able to open it normally on your computer, even though it’s 0 bytes? 

      If you try to open other files that are currently 0 bytes on your device, what exactly do you see?

      • Birsay1's avatar
        Birsay1
        Helpful | Level 6
        10 months ago

        All the files open normally. Once they are opened, a preview appears, as well as the file size and all the other usual information.

        Dropbox is working completely fine, as far as I can tell, except for what I've mentioned about its Finder integration.

        Screen shots: Before and after opening a file and the appearance in the Finder.

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