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Forum Discussion
PRQ
2 years agoExplorer | Level 4
The Dropbox shortcut on my desktop isn't working
My shortcut icon stopped working a couple months ago. The only way I can access dropbox is through windows explorer. I'm running windows 10. I have uninstalled/reinstalled multiple times, restarted m...
Jay
Dropbox Community Moderator
2 years agoHi PRQ, thanks for bringing this to our attention.
Are you referring to accessing the Dropbox folder itself, or by opening the Dropbox desktop application which is visible in the system tray?
This will help me to assist further!
MustangSally
2 years agoNew member | Level 2
I'm just trying to put a shortcut on my Desktop to open the application.
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