Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
djlance
3 years agoNew member | Level 2
The Dropbox website is showing a blank page; not loading
You are not fully operational. Your site is down. I have checked with multiple users and it is down.
What is the status and what is the ETR?
- 3 years ago
Hannah, just wanted to let you know that (for some unknown reason) viewing my Dropbox main page has started working TODAY (Thursday 9/15/22) in Firefox. I have no idea why; I didn't make any changes myself. I'm just glad I don't have to fight with it anymore. Or have to use Chrome to view my info.
sewlady
3 years agoHelpful | Level 6
I'm running into the same problem with getting a blank page on the home screen. I'm using Firefox, tried Chrome, tried Edge. I OCCASIONALLY see a prompt at the top saying something like: "your browser is blocking dropboxcaptcha" and then says I should go fix it. Oh, I finally managed to do a screen capture before it disappeared and I'll attach a copy of that.
I have no idea why several browsers are blocking dropboxcaptcha and what to do to fix it.
Help?
Myshewasyar
3 years agoExplorer | Level 3
Mine is working again. I didn't do anything different, but was able to log in yesterday. My usual browser, no special procedure. It just worked whereas it didn't before. ??
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!