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dim2333's avatar
dim2333
Explorer | Level 3
1 month ago

The sign up screen loses focus and the keyboard closes when changing to landscape mode on Android.

Application Affected Dropbox: Secure Cloud Storage

Device Pixel 6

Operating System Android 12L

Dropbox App Version 454.2.2

Question or Issue 

Issue Description: When typing in the email  field on the Sign up screen, rotating the device (changing orientation from portrait to landscape) causes the input field to lose focus and the keyboard to close automatically.

Steps to Reproduce:

  1. Open the Dropbox app.
  2. Go to the Sign up screen.
  3. Tap the email field to open the keyboard and start typing.
  4. Rotate the device while the keyboard is open.

Expected Behavior: The input field should keep focus and the keyboard should remain open so I can continue typing immediately.

Actual Behavior: The keyboard closes and the input focus is lost. I have to tap the field again to bring the keyboard back.

12 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Awesome, I just emailed you and I'll see you there!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey travisparker9173​, are you also having this issue?

    Have you tried any of the troubleshooting steps in this thread?

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