Forum Discussion

Dinusha's avatar
Dinusha
Explorer | Level 3
2 years ago

There are no sync icons on my files on Mac OS 13.0

Hi, I am running MacOS Ventura 13.0 on an Apple M2 Pro. After i updated Dropbox files status icons are disappeared. the blue syncing, and green check marks no longer appear in the finder for my Dropb...
desktop
GUI
Mac
Setting up the apps
Dinusha's avatar
Dinusha
Explorer | Level 3
2 years ago

Hi, Jay. Thank for you reaction 

 

The location of Dropbox is: Library/CloudStorage/Drobpox

Integrated dropbox thing moved it right there )

 

I believe it's the desktop version i am not sure. it was the one downloaded from here https://www.dropbox.com/ru/desktop

Here is my screenshots. and another thing - dropbox stopped predicting the time of syncing and capacity also:

https://drive.google.com/file/d/1qH1reuPzxwZ-SG9hmdpUdR_IhkcCHBvr/view?usp=share_link

https://drive.google.com/file/d/1gU_jjuf3wAL9u7Z0V8QeK6q_1OyNWZe1/view?usp=share_link

https://drive.google.com/file/d/17LbQTIiImkaKpb6rsAlkBrwDqF7W214W/view?usp=share_link

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

As we cannot access external links, could you copy and paste those images into your next reply so we can help in more detail?

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

    of course, here they are 

     

     

     

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

    Sorry, my computer is on different language but here are my screenshots

    This is third time i am trying to reply with screenshots but my messages are disappearing somehow

     

     

     

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

    Sorry, my computer is on different language but here are my screenshots

    This is third time i am trying to reply with screenshots but my messages are disappearing somehow

     

  • Dinusha's avatar
    Dinusha
    Explorer | Level 3
    2 years ago

    Do you see any replies from me? Ive sent 4 messages with the screenshots in a row but every disappeared (((

    • Dinusha's avatar
      Dinusha
      Explorer | Level 3
      2 years ago

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the images, the spam filter prevented the others from appearing.

         

        From what I can see, these are the normal online-only sync icons for Mac OS. If you want the green icons, you can click the cloud icon, or right click the file or folder, and mark them as available offline.

         

        This would download the files and make the green check marks appear.

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