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John Row's avatar
John Row
Helpful | Level 6
3 years ago
Solved

Trying to install on Linux Mint

I have a brand new installation of Mint  I'm trying to install Dropbox.  I have Dropbox running on 2 other machines.  I downloaded dropbox_2022_12_05_amd64.deb.  When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)".  I installed libgtk-4-1, but still get the same pop-up.  How do I proceed?

Thanks - JR

desktop
Error Messages
Install
Linux
  • Walter's avatar
    Walter
    3 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

9 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

  • John Row's avatar
    John Row
    Helpful | Level 6
    3 years ago

    Walter,

     

    Thankyou.  I downloaded the Linux 64bit.  Untared it, now what?  When I Googled "how to install dropbox", this page didn't come up.  Now how do I actually install it?  I'm sure the instructions are out there somewhere, I've just not been lucky enough to bump into the right page.

    JR

  • John Row's avatar
    John Row
    Helpful | Level 6
    3 years ago

    Thanks again.  I finally bumped into the correct web page and got Dropbox insstalled.

     

    JR

  • TheOmnisis's avatar
    TheOmnisis
    Explorer | Level 3
    2 years ago

    Hi John - I'm having trouble getting Dropbox installed on my Mint installation - any help you can pass my way would be very much appreciated. 

     

    Thanks

    Brian

  • TheOmnisis's avatar
    TheOmnisis
    Explorer | Level 3
    2 years ago
    Yeah..... I've managed to now get the package installed. I'm now tripping up getting the files transferred from the Windows file system across ..says the Linux partition isnt ext4, which it clearly is.....
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you send us a screenshot of the exact message you're getting so that we can have a visual too TheOmnisis?

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago
    TheOmnisis wrote:
     ..says the Linux partition isnt ext4, which it clearly is.....

    Hi TheOmnisis,

    For an easy way to check what partition/FS type is in use, you can run following in your terminal:

    stat -f ~

     Is the result expected? 😉 If you have difficulties understand it, post the result (or screenshot) here.

    Hope this helps.

     

    PS: You may need to tune the path used if you have changed your Dropbox folder path and it's no more the default one.

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