Forum Discussion

Paul D.4's avatar
Paul D.4
Helpful | Level 7
2 years ago

Two Dropbox folders after migration from old Mac to new

A couple of days after I did my migration I noticed on the new Mac there are two dropbox folders, the one that should be syncing with my other devices is called “DropBox personal” however, after the ...
desktop
Install
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Paul D.4, thanks for the nudge here.

 

Can you send us a screenshot of the issue and a screenshot of how that looks in your account on dropbox.com?

 

Thanks in advance.

Paul D.4's avatar
Paul D.4
Helpful | Level 7
2 years ago

failed to embed image. placed screen grab in dropbox & right click to copy DB link, pasted that in (see below) added a description and resulted in a broken image icon and the name of the image file, what am I doing wrong? 

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!