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alexjcrane's avatar
alexjcrane
New member | Level 2
2 years ago
Solved

Ubuntu 24.04 is stuck on "Starting..." after installing the app.

Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting..."...
desktop
Error Messages
Install
Linux
Setting up the apps
  • perenial's avatar
    perenial
    2 years ago

    OK I found a fix to this: It seems that dropbox was hitting the inotify file watch limit, and increasing this resolved it.

     

    To fix, edit /etc/sysctl.conf, to add this line:

     

    fs.inotify.max_user_watches=131072

     

    Then reload the config with `sudo sysctl -p`.


    Then restart dropbox.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey alexjcrane, welcome to our Community! 

 

It'd be helpful to quit and relaunch the Dropbox app on your machine or even reboot the machine itself as well. 

 

Also, do you happen to be running any 3rd party apps like antivirus or firewalls, or VPN/proxy settings on your machine? If so, could you temporarily disable them and let me know how it goes?

 

Keep me posted! 

  • alexjcrane's avatar
    alexjcrane
    New member | Level 2
    2 years ago

    Hi Megan, thank you.

    I of course done all the rebooting/restarting before bothering you.
    I haven't setup antivirus or firewall at this stage - I am setting up this Ubuntu box. AFAIK Ubuntu firewall is disabled by default

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi @alexjcrane, I hope it's okay for me to jump in here.

       

      Can you please just check if your computer meets the minimum requirements for the Dropbox app to work correctly?

      • fma1cr's avatar
        fma1cr
        Explorer | Level 3
        2 years ago

        I think you're not considering that we're neither macOS or Windows users.

    • fma1cr's avatar
      fma1cr
      Explorer | Level 3
      2 years ago

      I think the thing is - Dropbox's context menu doesn't work anymore or maybe it's just removed. I synced Dropbox account with my Ubuntu laptop by signing with a browser and it seems working.

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