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alexjcrane's avatar
alexjcrane
New member | Level 2
2 years ago
Solved

Ubuntu 24.04 is stuck on "Starting..." after installing the app.

Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting..."...
desktop
Error Messages
Install
Linux
Setting up the apps
  • perenial's avatar
    perenial
    2 years ago

    OK I found a fix to this: It seems that dropbox was hitting the inotify file watch limit, and increasing this resolved it.

     

    To fix, edit /etc/sysctl.conf, to add this line:

     

    fs.inotify.max_user_watches=131072

     

    Then reload the config with `sudo sysctl -p`.


    Then restart dropbox.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi @alexjcrane, I hope it's okay for me to jump in here.

 

Can you please just check if your computer meets the minimum requirements for the Dropbox app to work correctly?

fma1cr's avatar
fma1cr
Explorer | Level 3
2 years ago

I think you're not considering that we're neither macOS or Windows users.

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