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Forum Discussion
Unable to open available offline file on my Android.
Hi.
I'm using the Android version of the Dropbox app. (ver. 450.2.2)
I set the text file to "Available offline" and edit it offline.
In certain circumstances, offline files cannot be opened.
...
Hi Jay!
> If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
I tried uninstalling the app, restarting the device and reinstalling it.
In that case, I was able to open the file without any errors.
While trying this out, I noticed that I could save and close the text file in the Dropbox app's built-in text editor, and then open it offline.
However, if you use a different text editor, you may get the error shown above.
I use the QuickEdit text editor.
The built-in text editor seems to reload the file the moment you save it, so it seems like you can still open it even if you go offline right after saving.
If you need to reload a text file after saving it in order to access it offline, please fix the app to do this automatically.
- Jay
Dropbox Community Moderator
Thanks for the info, we appreciate the feedback on this matter and we do take all comments into consideration when improving the Dropbox mobile app!
