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Forum Discussion

amelchi's avatar
amelchi
Explorer | Level 4
8 months ago

Unable to open Dropbox menu bar on Mac OS Sequoia 15.1

any time I open the desktop app it leads me to the DB folder; non way to get DB in the menu bar... thanks for help Alessandro
desktop
Mac
amelchi's avatar
amelchi
Explorer | Level 4
8 months ago

the icon is missing entirely; already tried to uninstall-reinstall and to use the offline installer also

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi amelchi, could you try out these steps, and let me know if they help at all?

  • amelchi's avatar
    amelchi
    Explorer | Level 4
    8 months ago

    Sorry, no changes

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Hi amelchi, would you be able to also send me a screenshot of your device's menu bar, and what is shown there? 

      Also, could you try an advanced reinstall of the app using the steps in this link?

      Keep me updated with any progress!

      • amelchi's avatar
        amelchi
        Explorer | Level 4
        8 months ago

        tried advanced reinstall... no news

        my menu bar doesn't show dropbox

         

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