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Dilsh1's avatar
Dilsh1
New member | Level 2
2 years ago
Solved

Unable to view folder size on web browser using a Mac

Hi there. I am unable to view folder size on web browser using macOS Majave. I can view file size only. Any help would be appreciated.
GUI
Web
  • Jay's avatar
    Jay
    2 years ago

    Hi Christian E.9, you need to click on the ellipsis to the right of the folder to get that option to calculate the size, like in the below image.

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for letting us know, Christian E.9.

 

Can you send me a screenshot of the options you see, so I can have a visual as well?

Christian E.9's avatar
Christian E.9
Collaborator | Level 9
2 years ago

Hannah, No proble. Sure, here you go.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Christian E.9, you need to click on the ellipsis to the right of the folder to get that option to calculate the size, like in the below image.

     

    • Christian E.9's avatar
      Christian E.9
      Collaborator | Level 9
      2 years ago

      Jay, lol - I was sure I had already tried that, but you're obviously right. The option is available when using those three ellipsis.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        No worries, glad to have helped out!

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