Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

pristinetravel97's avatar
pristinetravel97
Explorer | Level 4
2 years ago

Update asks me to disable Dropbox Backup & wants to download files locally.

I'm literally so confused because Dropbox all of a sudden wants me to update Dropbox Backup and prompted me to disable backup in order to update and then proceed to try to download OVER 1TB of data o...
Computer Backup
desktop
Dropbox Backup
Ryan T.6's avatar
Ryan T.6
Helpful | Level 6
2 years ago

I have the same problem. The main reason I used Dropbox over competitors was the ability to store stuff online over leaving it on the computer to take up space.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!