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jmshon's avatar
jmshon
Explorer | Level 4
4 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows: Upgrade your browser to us...
desktop
Error Messages
Setting up the apps
superjames888's avatar
superjames888
Explorer | Level 3
2 years ago

I think you got confused, it is a app, and it asks to get a new browser, but when we do that, it does not use the browser. I am using the dropbox 20gb promotion, and it will not work

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Would you mind sending us a screenshot of the error, superjames888?

  • superJames's avatar
    superJames
    New member | Level 2
    2 years ago

    Sorry, this is my 2nd account, I would like to get the offer on @superjames888 This is the error

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey superJames, sorry to jump in here, but would it be OK if we reached out via email to have a  further look internally?

       

      If so, please respond from the Community profile that's associated with the account and promotion at hand and we'll take it from there. 

      • brettstur's avatar
        brettstur
        Explorer | Level 3
        2 years ago

        I'm getting this error on my Windows 10 machine. Everything has been updated, including any of the browsers I use. My default browser is Vivaldi, but I have changed it to Chrome in hopes of solving this issue. I also use a Windows 11 machine that uses Vilvaldi and did not encounter these issues in setting up selective sync on the windows 11 machine. 

         

        What do I need to do to solve this issue. 

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