Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

sjesser's avatar
sjesser
Helpful | Level 5
8 years ago
Solved

Use of "/" and other symbols

Thank you for taking the time to ready my question.   When I create folders they have these types of names and use these types of symbols:   06/08/18_Property Management Company Name_Property Add...
Mobile
Setting up the apps
  • sjesser's avatar
    sjesser
    8 years ago

    Thank you so much for your reply.

     

    It appears I have solved the problem. Even though the error message says the forward slash is not an acceptable symbol it works!

     

    Interestingly enought though, the forward slash is replaced with a colon when I few my files on a mobile device such as my phone or iPad. Weird.

     

    ...and yes. I am running the most current version of both DropBox and iOS.

sjesser's avatar
sjesser
Helpful | Level 5
8 years ago
I get that but then what should I substitute for a / or : symbol because if I use either one I get the error message.
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hey sjesser, thanks a lot for posting your editing query on the Forum! 
 
As I was unable to recreate the behavior you’ve described above on my end (namely the forward slash wasn’t renamed to colon when I tried to recreate on an iPad)- though I received the same error message with Invalid Folder Names, could you relay the steps you’re following in your next post here, so as to make sure I get a better understanding of the matter? 
 
Additionally, can you please confirm that you’re running the latest version of the Dropbox application on your iPad (98.2) & you’ve installed all OS updates? 
 
Thanks in advance for your cooperation & I’ll be awaiting your next post here, in order to check it in more depth together! 
  • sjesser's avatar
    sjesser
    Helpful | Level 5
    8 years ago

    Thank you so much for your reply.

     

    It appears I have solved the problem. Even though the error message says the forward slash is not an acceptable symbol it works!

     

    Interestingly enought though, the forward slash is replaced with a colon when I few my files on a mobile device such as my phone or iPad. Weird.

     

    ...and yes. I am running the most current version of both DropBox and iOS.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago
      Thanks a lot for looping back here on the progress sjesser, glad to hear that this has now been sorted for you!
       
      Please don’t hesitate to post us again here in case you have further questions or feedback in the future & we’ll make sure to check back with you as closely as possible. Happy Dropboxing & enjoy the rest of your day! đŸ˜Š

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!