Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Marilyn7's avatar
Marilyn7
Explorer | Level 3
2 years ago

Using Paper App on new iPad and Folders option won’t show up in dropdown on main page

Installed Paper app on new iPad and the Folders option won’t show up on dropdown menu when I try to create a new Folder.  I can see my docs, but not the usual option to access Folders or Docs or All....
Dropbox Paper
iOS
Mobile
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the additional information Marilyn7 

 

If the camera icon within your reply's box isn't working to attach your screenshot, you can send us a shared link to your screenshot(s) instead.

 

While we're at it, do you notice the same behavior when accessing your Dropbox Paper files and folders through a web browser instead of the app?

Marilyn7's avatar
Marilyn7
Explorer | Level 3
2 years ago

The link button is not working either. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions