Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

indkal's avatar
indkal
Helpful | Level 5
4 years ago
Solved

Vault in Windows File Explorer

I created Vault folder on dropbox.com. But it has been more than a week but I don't see Vault folder in Windows 10 File Explorer. Is there some setting necessary for the Vault folder to be visible on...
desktop
Dropbox Vault
Setting up the apps
  • indkal's avatar
    indkal
    4 years ago

    It seems to be working! There is an executable file Vault.dbx-vault that is appearing in the File Explorer which asks for the pin and then the Vault folder appears.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ashmtl, it is a system file, so its content wouldn't be relevant.

 

As for Vault locally on the devices: can you check the app's syncing status, and version you're using there?

 

If I were you, I'd also check my selective sync settings, just to check if the content is there or not. 

ashmtl's avatar
ashmtl
Explorer | Level 4
3 years ago

Hi Megan.

All the settings were checked before I start looking for help and the Sync is set to ALL.

The contents are not relevant for system file but ZERO content, absolutely empty file, can not serve any purpose.

At least in my lifetime in IT I haven't seen any empty files doing anything, unless the system needs just to check the presence of the filename in the directory. I do not think this is the case with DropBox.

 

Thank you for your constant help, I really appreciate it. is there anything else can be done? Maybe there is a way to generate that file again without deleting the Vault and re-creating it?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions