Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Vault in Windows File Explorer
I created Vault folder on dropbox.com. But it has been more than a week but I don't see Vault folder in Windows 10 File Explorer. Is there some setting necessary for the Vault folder to be visible on...
It seems to be working! There is an executable file Vault.dbx-vault that is appearing in the File Explorer which asks for the pin and then the Vault folder appears.
Hello Jay,
No I can't. I can access the Vault online only. It doesn't show up in Windows File Explorer.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorWere you able to locate your Vault locally, before deleting the system file ashmtl?
No Megan, it was not there.
The Vault never showed up in my file explorer.
I have deleted the Vault folder from my online Dropbox account and re-created it.
Added some files from my Desktop.
Now I have the Vault.dbx-vault file on my Desktop, but there is no Vault folder.
Double clicked on the Vault.dbx-vault file and the app did ask for the key.
On my Laptop it took some time to show the Vault files.
On my Desktop the files showed up in 5 seconds.
It seems that the first Vault.dbx-vault file was corrupted, because when I was clicking on it, it was telling me to download the file.
After downloading nothing would happen.
It comes to a point that if it doesn't work, it will not work, unless you delete the Vault option from the online account and recreate it.
I would like to thank everyone who tried to help me with this issue. I hope others will know now what to do to save time.
Ash.
Yes, it is. Just didn't like the deleting the Vault and recreating it. What if someone has huge files there? Not a good way of solving the problem, but it worked.
Thank you for posting this solution. Dropbox support could not figure this out at all, and in retrospect it should have been an obvious thing to try.
