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Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard.
I'd just started using this about 6 months ago. Sigh.
Hey Darryl M.4, thanks for reaching out to us today.
We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.
Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.
However, you can still access your Vault on our website and the Dropbox mobile app.
Let me know if you have any questions.
ok, looks like if I just go to dropbox.com Vault doesn't work. However, if I try to open Vault via macOS (which is now no longer available) it opens a web page to enter the vault pin, then shows documents in the Vault. Weird, you can't just access it via the web only.
Hi, actually the sidebar does not work that way. It only shows what you have access to, so please follow these steps:
First on top left chose all files, then on the main screen scrol down to find vault. If you click on it it will ask you the password, and unless you lock it again from then on it will be accessible via the sidebar until you leave dropbox website. When you come back you need to unlock your vault from the main screen and only then you will have it on the sidebar.
Curiously, mine is always at the sidebar only greyed out until I unlock it with the steps from above.
- Thanks. Yes the workaround is a bit of a pain but with perseverance you can access your vault. It does feel quite unstable and I am glad I still have my Android phone.
