Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Darryl M.4's avatar
Darryl M.4
Helpful | Level 5
3 years ago
Solved

Vault on Desktop is going away (macOS)

Boohoo! Just received this message when starting the macOS upgrade wizard.   I'd just started using this about 6 months ago. Sigh.
desktop
Dropbox Vault
Mac
  • Hannah's avatar
    Hannah
    3 years ago

    Hey Darryl M.4, thanks for reaching out to us today.

     

    We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.

     

    Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.

     

    However, you can still access your Vault on our website and the Dropbox mobile app.

     

    Let me know if you have any questions.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Darryl M.4, thanks for reaching out to us today.

 

We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.

 

Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.

 

However, you can still access your Vault on our website and the Dropbox mobile app.

 

Let me know if you have any questions.

Rickywong's avatar
Rickywong
New member | Level 2
2 years ago

What the hell is Dropbox doing? This is a very important feature for users to put sensitive files on Cloud. Actually one of the alternative solutions is Boxcrypt but Dropbox indeed acquired them, and forced them to stop providing service anymore. So, there is basically no strong viable solution available in the market. Is this something Dropbox wants to discourage putting sensitive content on Cloud?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions