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Vault termination
It seems like Dropbox is about to do it again.
After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25).
Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you!
Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted.
Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
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Please rethink this decision Dropbox. The feature is needed
Microsoft includes 1TB of OneDrive storage with a 365 subscription. They have a similar feature called Personal Vault. Unfortunately, it doesn't work with MacOS Finder.
See above.
Two questions:
1.) Any recommendations for alternative ways to encrypt files saved to Dropbox?
2.) Any alternatives to Dropbox for cloud storage solutions for syncing/saving encrypted files?
Dear Megan, your response is pretty generic. Perhaps if you gave us a better sense of what exactly was in the works, and a timeline, we'd feel better!
I see that in the mean time Megan from Dropbox has decided that this issue is “solved”…
No explanations are offered and it is still a mystery to me how Dropbox can just move your Vault files out of your Vault and into a normal Dropbox folder without your credentials and Vault PIN, and without decrypting the files in the process. I am more convinced than ever that Dropbox is not safe anymore, and will be moving out soon.
I am also very upset by this decision as a very long term customer paying a high subscription (for me) I dont expect a decision like to be made without customer consultation. I use Vault for good reasons and have no alternative to my massive Dropbox storage. Please explain in more detail how we can keep these files secure and private.
But why did you stop Vault?
a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
This is not a good decision. One of the most important parts of Dropbox functionality to me. Will you be reducing our monthly subscription price due to a removal of a key function?
