Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Stijn B.
11 months agoCollaborator | Level 9
Vault termination
It seems like Dropbox is about to do it again.
After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25).
Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you!
Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted.
Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
73 Replies
Replies have been turned off for this discussion
- Nancy10 months ago
Dropbox Community Moderator
Hey Stijn B.! Vault’s security measures (PIN protection) are in addition to the security measures Dropbox takes with all of your files and folders. This means all Dropbox files at rest are encrypted using 256-bit Advanced Encryption Standard (AES). File encryption is not specific to those files stored in a user’s Vault.
As of March 4th, your existing Vault folder will convert to a regular Dropbox folder when the functionality ceases availability. You can download the contents of your Vault folder or move them to your main account before this date.
To move files from your Vault to your main account before this date:
- Log in to http://dropbox.com.
- Click your avatar (profile picture or initials) in the top-right corner.
- Click Settings.
- Click the General tab.
- Under Features, click the “…” (ellipsis) next to Vault.
- Select Move files.
To download your files:
- Log in to http://dropbox.com.
- Click Vault in your files and folders list.
- Enter your pin.
- Select the files you want to download using the checkbox on the left.
- Click Download.
Rest assured that your content will continue to be securely stored and protected by our robust security measures, including advanced encryption. Again, you can read more about how security works at Dropbox here.
- KeepVault10 months agoNew member | Level 2
VERY PISSED ABOUT THIS !
- KeepVault10 months agoNew member | Level 2
Please recommend an alternative ! NOT HAPPY need a program that offers 1. Cloud based photo video storage 2. Hide/ Vault protect photos / videos 3. Edit organize search view by titles given & displayed without opening. Paid for a year in advance but will be gone when find a suitable replacement.
- Stijn B.10 months agoCollaborator | Level 9
Yes it does.
One drawback of PCloud is that it doesn’t come with an integrated online editor for documents (except txt files) but the synch function with your local folders works great, so editing locally and synching immediatly as you work is the way to go. - AlanJL10 months agoHelpful | Level 5
No, I do not. I am not an Apple fan.
- anonymous10 months ago
Similarly, my Dropbox account is now empty and due for cancellation in a few days. My needs have led me to OneDrive, as I am already a Windows/Office 365 user.
It is incredibly frustrating how Dropbox has handled issues over the past few years from updates to product changes. They just cannot seem to manage them well. - Bigwig10 months agoHelpful | Level 6
Do you know if iPcloud integrates with Finder on MacBook?
- geodiscus10 months agoNew member | Level 2
Thanks Stijn B. Sounds like a good recommendation, I will look into it and see if it is the alternative I am looking for. But for sure, after more than 10 years of being a Dropbox costumer, I will leave the platform, I feel really disappointed.
- Stijn B.10 months agoCollaborator | Level 9
As Dropbox doesn't seem to want to bother with addressing the confidentiality issues related to their decision to terminate Vault, I have decided to part with the platform, after about 20 years.
For those who are also looking for alternatives: after some comparing I've personally settled on Pcloud as my new cloud storage solution. Their performance is impressive, and while the user interface is definitely less feature rich as Dropbox's, it's simple and elegant. Above all, Pcloud has extremely high standards when it comes to confidentiality. Migrating from Dropbox to Pcloud is super easy, just a click on the button and all your content is pumped over to the Pcloud servers, so that your workflow is never interrupted. Just saying.
- geodiscus10 months agoNew member | Level 2
I see everybody feels very disappointed, I feel the same way, and as other costumers, I am evaluating other storage options, I've been paying for Dropbox premium storage for over 15 years as it is a main part of my workflows, but if something does not meet the expectations, loyalty does not bring any benefits.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!