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d3fin3d's avatar
d3fin3d
New member | Level 1
9 months ago

Viewing files locally is incredibly slow since the February/March 25 update.

Windows 11. Desktop app. Dropbox Plus Prior to the February/March 25 update, my files (any type of file, but mostly PDF's and JPG's) would open either instantly or within a few seconds. After the...
desktop
sync
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey d3fin3d welcome to our Community!

As a first step, what’s the version of the Dropbox app that you have installed locally on the device? You can find this by locating your little Dropbox icon on your taskbar, next to your WiFi and hovering your mouse over it. 

How many files are currently syncing locally to your Dropbox folder? You can right click on your Dropbox folder, and select "Properties" to double check that. 

Lastly, does this only happen with your Dropbox folder and no other folders on your computer?

Keep me posted.

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