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Forum Discussion
Neha H.
4 days agoExplorer | Level 4
What are the differences between the legacy version of the Dropbox app and File Provider?
Operating System/Browser (if using the web)
Mac OS 26.2
Question or Issue
I use DB on my desktop and work with 3 other people, sharing and updating Word docs and videos from Zoom.
We've been...
- 4 days ago
Neha H. wrote:
When I click on the link I get the message, "message cannot be found".
Your messages were being caught by the spam system. I've released the messages and merged them all into a single thread.
Neha H.
2 days agoExplorer | Level 4
Thank you Jay.
Before I do this, I have a question. When I add my DropBox folder to the CloudStorage folder, will I be paying twice for this storage? I pay for DropBox and I pay for iCloud.
Thanks!
- Neha H.2 days agoExplorer | Level 4
And the disadvantage? I read that some people try unsuccessfully to bring back their Legacy version.
- Jay2 days ago
Dropbox Community Moderator
The CloudStorage folder is just a location on your Mac device, it doesn't mean that the files are stored on iCloud. This would be the same folder as other cloud providers.
If you're happy with the way Dropbox is currently working, then you don't need to upgrade to File Provider.
In general, when using a new Mac device, File Provider would be required as part of the Mac OS changes. As you've noted, some users were unable to return to the legacy version after upgrading to File PRovider.
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