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When I make files online-only all the icons on my desktop flash and change to Dropbox sync icons
If this is the update that has changed the way the icons are displayed, then its a complete shambles. We now need an extra column in the folder window to show the status of files and folders. This is...
I have resolved this issue.
I tried doing the same things I was doing in the Dropbox desktop app (moving files and folders) online in a web browser. The problem did not occur, but when I repeated the exercise using the Desktop app, I DID have the problem. This indicated to me that the problem was likely with the Desktop app.
I uninstalled, and then reinstalled the Desktop app, restarted the computer, and the problem has not occurred since (but it was still happening on the other computers) so I repeated the exercise on the other computers (and what tedious exercise that was) and this fixed the issue on all of them.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey Photo O., let me chime in here, too.
Can you also send me a screenshot of the syncing status and app version of your desktop app?
Apart from that, and since you initially mentioned that this is an issue with all the icons on your Desktop, is there any chance at all that you’ve enabled computer backup?
I have resolved this issue.
I tried doing the same things I was doing in the Dropbox desktop app (moving files and folders) online in a web browser. The problem did not occur, but when I repeated the exercise using the Desktop app, I DID have the problem. This indicated to me that the problem was likely with the Desktop app.
I uninstalled, and then reinstalled the Desktop app, restarted the computer, and the problem has not occurred since (but it was still happening on the other computers) so I repeated the exercise on the other computers (and what tedious exercise that was) and this fixed the issue on all of them.
