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Lynda C.3
11 years agoNew member | Level 1
Where is the gear icon on my Dropbox desktop app?
Anyone know where to find the gear icon on Dropbox?
I have Windows 10 and finally, finally found the gear icon and preferences. I agree that finding this should have been easier -- it should appear when one clicks the DropBox icon on one's desktop. But it doesn't. I created a very quick and dirty set of 4 screenshots that shows, in a very simple way (which is how I can understand these things) how I got to it. It starts with (1) the "show hidden icons" button that looks like an up arrow, on the lower right-hand corner of my screen (the area known as the "systems tray" - then (2) I clicked the DropBox icon (has a little check-mark on it) - then (3), a little box opens (labeled, "up to date" and lists "recently changed") and, lo and behold, the blasted gear icon appears in the upper right corner of it, so (4) I clicked that and got a dropdown menu that included "preferences." My very amateur set of screenshots is here:
62 Replies
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- Patrick B.4611 years agoNew member | Level 1
Hi
I have just installed Windows 10 on a Microsoft Surface. I want to do selective sync and can't find the gear icon in my Dropbox anymore. If I click on the dropbox icon it just says which are the recently changed files and "Up to Date" but no gear icon and henc no selective sync option...help !
- Ben L.2911 years agoNew member | Level 1
This really is appalling. Dropbox and all these technology companies are owned by billionaires and employ top people. I simply cannot find the "gear icon". Why can the Dropbox info not make this idiot proof? It simply says click the "geat icon". I have Windows 10 and have clicked on every single thing that can be clicked on, accessing every single route into dropbox (from desktop to task bar to search menu etc).
I am reasonably computer literate compared to my parents or many other people, yet I cannot provide this because dropbox have made it so hard. Unforgivable when top companies do this.
- Robert S.11 years ago
Super User alumni
It really isn't that difficult to find: system tray > Dropbox client icon > gear icon
See also: https://help.dropbox.com/desktop-web/change-preferences
- Patrick B.4611 years agoNew member | Level 1
Found the gear icon now. thanks
- Dennis C.1011 years agoNew member | Level 2
I know the gear icon in on the Dropbox pop up on the to right BUT when I click on the Dropbox icon in the system tray I only see about 50% of what I should. I don't see the gear (it is off screen). I don;t see the footer commands (Dropbox folder; Dropbox.com). I only see the Up To Date icon and truncated names of recent changed files
- Richard P.3811 years agoHelpful | Level 5
I have found the gear is hidden when I use a large display screen with my surface pro 3. If I boot directly to the monitor all works. If I start the surface pro then place in a dock, the video driver behaves differently and hides things.
- Lukas N.210 years agoNew member | Level 1
If the gear icon is missing from the window that pops up from the tray (windows 10 problem?), try scrolling through the window by holding the left mouse button while moving the cursor over the edge of the window to scroll in that direction.
Found this out purely by coincidence. Hope this helps.
- Jonathan L.2010 years agoNew member | Level 1
Lukas N., you da man.
- Brandi B.10 years agoNew member | Level 2
windows 10, i can't find the gear icon.

- Robert S.10 years ago
Super User alumni
windows 10, i can't find the gear icon.
It can be found as described above: system tray > Dropbox client icon > gear icon
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