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alexiscastillodj's avatar
alexiscastillodj
Explorer | Level 4
2 months ago

Why am I not eligible for File Provider on Mac OS?

  I continue to have the same problem, and neither Dropbox nor my company has a solution. I have no more than 300,000 files, and I've tried everything. I've received over 80 messages from Dropbox s...
desktop
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi alexiscastillodj, thanks for bringing this to our attention.

I understand your frustration over this matter with regards to your desktop app not being eligible with File Provider.

I can see according to our records that you recently submitted a support ticket, and that an agent has replied to your message.

I would recommend replying to their message directly as they would be better placed to assist you regarding this matter.

alexiscastillodj's avatar
alexiscastillodj
Explorer | Level 4
2 months ago

I've been having this problem for two years and have opened more than 4 tickets without finding a solution to such a serious and pathetic problem that Dropbox has.

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