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ar1zona1's avatar
ar1zona1
Helpful | Level 5
2 years ago
Solved

Why can't I backup up any folder with Dropbox Backup?

We recently upgraded to Dropbox business and I am trying to give guidance to our team members for using dropbox backup to backup key folders from their computers.

I cannot seem to figure this out. 

When I go thru the desktop app / preferences / backup the only folders that are available are shown here.  

 

How do I get an option to select any folder on my C drive?

 

Thanks

desktop
Dropbox Backup
FAQ
Setting up the apps
  • Jay's avatar
    Jay
    2 years ago

    The Backup beta is currently only available to personal accounts, and not for Dropbox Business teams, which is why you might not be seeing this option. 

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  • ar1zona1's avatar
    ar1zona1
    Helpful | Level 5
    2 years ago

    Is this different than dropbox backup app (backup beta)?  Does that let you backup other folders?

     

    Looking for a solution for a few computers and thought this might work with our business account.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi ar1zona1, thanks for posting today.

     

    The Dropbox Backup feature doesn't allow you to backup any folder on your computer. 

     

    Only the folders listed on that page are allowed to be backed up and synced by the Dropbox service. 

     

    If you have any further queries, feel free to message back.

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